Start with roles, not features
Reception needs scheduling and billing workflows first. Dentists need charting and patient history. Owners need reporting. Training everyone on every module on day one creates fatigue and resistance.
Train on real clinic scenarios
Walk through a typical morning: check-in, chairside note, invoice, and checkout. Short, repeated sessions beat a single long seminar. Let staff practice on sample data before go-live.
Support through the first two weeks
The hardest days are right after launch. Orixdent onboarding includes configuration help and training so your team has a clear escalation path when questions come up mid-shift—not only during setup.